Cancellation Policy & Cancellation Form

Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:

A. Cancellation policy

Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Dog is Awesome®, Schlössliweg, 5425 Schneisingen, Switzerland, Phone: +41 56 241 90 61, email: [email protected]) by means of a clear statement (eg one with the Mail sent by mail, or e-mail) about your decision to cancel this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded.

The right of withdrawal expires prematurely in contracts for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.

General information

B. Withdrawal form

If you want to revoke the contract, please fill out this form and send it back.

To:

Dog is Awesome®
Schulstrasse
5326 Schwaderloch
Switzerland
E-Mail: [email protected]

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only when notified on paper)

_________________________
date

(*) Delete as appropriate

If you want to revoke the contract, please fill out this form and send it back.

End of revocation

Customer Service:

Our customer service can be reached by

Tel.: +41 56 241 90 61 (Mon to Fri 10:00 am to 4:00 pm)

To the contact form (around the clock)